Who is responsible for the operation of HMIS?

The Institute for Community Alliances (ICA) is Minnesota’s HMIS Lead Agency. ICA does not create or maintain the HMIS software but is responsible for managing its day-to-day operations in Minnesota. This includes:

  • System Configuration.  ICA is responsible for setting up agencies, programs, and users to collect and report out on data as required by funders.
  • Training.  ICA trains hundreds of users each year through our online New User Training process.  Additional project-based training is provided via webinars and video trainings, and ICA provides support via HMIS User Groups.
  • User Support.  ICA staff provide Helpdesk support Monday through Friday. When in doubt, ask the Helpdesk!  They can respond most quickly or route your question to the appropriate person.
  • Reporting and Evaluation.  ICA supports required federal and state reporting, as well as custom reporting needs.  ICA also provides several tools to support program evaluation, produces statistics on homelessness in Minnesota, and uses data to support research and advocacy efforts.

WellSky is Minnesota’s HMIS Software Vendor.  WellSky provides Community Services as an out-of-the-box software option and is responsible for developing and maintaining the user interface and reporting tools.  WellSky is responsible for ensuring system security and availability, implementing federally-required data elements and reports, and responding to software and reporting issues identified by ICA.

The HMIS Governing Board provides strategic direction and decision-making in support of Minnesota’s HMIS.  Board members include representatives from Continuum of Care (CoC) regions, State agencies, Tribal governments, and service provider agencies.  Key Board activities include:

  • Developing and monitoring an annual budget in conjunction with ICA.
  • Providing guidance to ICA on how resources should be prioritized.
  • Reviewing ICA’s performance annually.
  • Setting and reviewing HMIS policies annually.
  • Engaging with and gathering input from HMIS users and stakeholders.

Do you want to be involved in these activities?  Learn more about the Board’s various Committees and contact the Committee chairs to be added to their email lists.

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