Relationship to Head of Household Errors

1. EDA to the correct provider and enter the head of household’s client record.
2. Navigate to the Entry/Exit tab, click on the edit pencil to the left of the Project Start Date to open the Entry Assessment. Click Save & Continue on the first Edit Project Start Data pop up.
3. The Entry/Exit Data pop-up appears. Click “Include Additional Household Members”
4. Click next to the household member’s name you wish to add. If the date the child/non-head of household member enrolled was different than the Head of Household’s Project Start Date, update the date and click Save & Continue.
5. Don’t forget to delete the Entry/Exit record in the child/non-head of household’s record that was unattached to the Head of Household!
6. Watch the demonstration of attaching a child to their Head of Household’s Entry/Exit record (start at 30 minutes and 25 seconds). (NOTE: This video was not updated since the 2021 data standards went into effect in HMIS on October 1, 2021. The content of this video is still accurate, you may, however, notice data elements in the background that do not reflect what you see in HMIS. The video recorded for AHAR data cleanup, but the process is the same!)

Another possible reason for error is that the child/non-head of household member did not have an Exit Date recorded to the Entry/Exit record associated with the Head of Household.

1. EDA to the correct provider and enter the client record.
2. Navigate to the Entry/Exit tab, click on the edit pencil to the left of the Exit Date to open the Exit Assessment. Select the household members that need to be exited and click on Save & Continue.

Yet another possible reason for this error is that there are conflicting answer values effective as of Project Start Date. Steps to fix:

1. EDA to the correct provider and enter the client record. (Note: You do not need to be in back date mode when correcting this error.)
2. Navigate to the Entry/Exit tab, click on the edit pencil to the left of the Project Start Date to open the Entry Assessment. Click on Save & Continue in the first pop-up.
3. Click on the answer history bar next to Relationship to head of household to view answer values.
4.  If there are conflicting values with identical effective dates, delete the incorrect value (only do so if you are absolutely certain the data is incorrect). If you are unable to delete the value, contact the Helpdesk.