SSN Data Quality Error

If you have a SSN DQ error, the social security number in the client’s record is considered invalid. For example, a “999-99-9999” is flagged as invalid. To resolve, review the entered SSN on the Client Profile tab.

1. Enter EDA mode to the correct project provider.
2. Search for and enter the client record. Backdate to the Project Start Date of the client’s first enrollment in your program.
3. Navigate to the Client Profile tab.
4. Click the edit pencil next to Client Record.
5. Update the SSN field, and corresponding SSN Data Quality field as needed.
6. Click Save & Exit.