Date of Birth Error
If you’ve checked the client record and the Date of Birth (DOB) isn’t missing, something else is going on! A DOB error is commonly caused by a client’s Project Start Date occurring before the client’s DOB. If you have confirmed the client’s DOB is accurate, you will need to correct the Project Start Date.
- Enter EDA to the correct provider and open the Head of Household's record. (Note: You do not need to be in back date mode when correcting this error.)
- Navigate to the Entry/Exit tab, click on the edit pencil to the left of the Project Start Date to open the Entry Assessment. Click on Save & Continue in the first pop-up.
- At the top of the " Entry/Exit Data" window, click the edit pencil for the client who has the DOB error.
- In the “ Edit Project Start Date” pop-up window, uncheck all clients except the client with the DOB error.
- Change the Project Start Date to the date the client joined, then click Save & Continue. The client’s Project Start Date should either match their DOB or be after their DOB.
- Confirm that Entry Assessment data for the client is correct, then click Save & Exit.
For more information about households, please review the article about adding new household members to an existing Entry/Exit record or review the “Adding a newborn baby to the household” section in the Households How-to Guide.