Missing Enrollment CoC
Overview
Missing Enrollment CoC errors come from a client enrollment that does not have a CoC Code. The Enrollment CoC field is part of the Universal Data Assessment that is filled out during a client’s project enrollment.
More About This
A CoC Code designates which Continuum of Care a project operates in. Usually, this field will automatically populate during an enrollment. However, Missing data can occur when an enrollment is started but not completed. This leaves Enrollment CoC, and many other required fields, blank.
An Enrollment CoC field with errant data can prohibit the client’s information from being counted in reports, thus providing a low count of how many people an agency works with.
Details
To fix Enrollment CoC errors, follow these steps:
Step 1
Search for your client using the Find a Client function, or, if you know the client’s ClientTrack Client ID number, you can enter it in the Global Search field.
Step 2
On the Client's Dashboard, locate the Enrollments and Services section, select Enrollments, and find the row for the client's current enrollment in your project.
Step 1
Click the Action Button (three dots) to the left of the enrollment. Select Edit Project Entry workflow from the menu.
Step 4
This will open the Entry Assessment workflow. You can review the data for Basic Client Information, Family Members, and Program Enrollment. Make sure this data is correct as of the date the client enrolled in the project.
Step 5
The Universal Data Assessment will appear next. This is where to correct the Enrollment CoC data.
Scroll down a bit to the Enrollment CoC section of the assessment. Enter the data for the CoC here.
Provider CoC Code and Client Location Key
Contact the Helpdesk if you are unsure which CoC Code to enter.
NOTE:
This error likely occurred because an enrollment was started and not completed. It would be worth checking the rest of the enrollment to make sure the data entered is correct for the date of enrollment.
Save the changes you have made.