What if a client exits before other household members?

During a household’s time being served by a project, some members may leave a household before the rest of the household. This article will show HMIS users how to exit a household member while other members remain enrolled in the project. 

Note: There must be a single Head of Household (HoH) throughout the continuous Entry/Exit record. If the HoH changes during the household's Entry, please review the Households How-To Guide or contact the Helpdesk for instructions. 

1
  • EDA to the provider that the client is exiting from.
  • Search for and open the client's record.
  • Backdate to the date the client is leaving the household.
  • Navigate to the Entry/Exit tab.
2
  • Locate the project the client is exiting and click on the edit pencil next to the blank Exit Date. This opens the “Edit Exit Data” pop-up window.
  • Uncheck any other household members who are NOT leaving. There should only be a check-mark next to the client who is leaving the program.
  • Complete the exit data for the client.
  • Click Save & Continue.
  • Complete the Exit Assessment. Update required fields. 
  • Click Save & Exit when complete.

IMPORTANT NOTE ABOUT EXITS!

DO NOT delete or remove the client from the household when exiting them! ONLY record an Exit Date if the client is leaving. Deleting a household member deletes previous associations and may cause errors on your reports.

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