Client Photos in HMIS
Author: Reid Lemker | Date Created: 05/06/2025 | Date Updated: 05/06/2025
Overview
If your agency would like a photo of a client to appear on their Community Card or in their HMIS profile, you will need to either capture or upload a new photo. Client photos from the previous software system (Community Services/ServicePoint) will not be migrated over to the new ClientTrack system.
Client Photos in ClientTrack
- Navigate to the Clients workspace, expand the Profile folder in the menu group, and select the Client Photo option:
- The Client Photo interface will open in its own window. You can either click Choose a File to upload a photo from your computer, or click the camera icon to take a live photo with the device you are currently using:
- If you get a security pop-up from your internet browser, click the option to Allow the system to access your computer's camera on every visit:
- A second window will appear, where you should see your system's camera view to take a picture. Click the blue button with camera icon to take the client's picture:
- Choose Use this image if you are happy with the photo, or choose Retake to try again:
- Once you have captured the client photo you want to use, click Save to close the window and save the profile image:
- You can now follow the instructions above to Create and Print a Scan Card ID that displays the client's photo.
Tip: If your uploading a photo, make sure it is orientated correctly before uploading it into HMIS!
Related Articles & References
Core HMIS Workflow How-to Guides:
Questions? Email the Helpdesk: MNHMIS@icalliances.org