Client photos in HMIS

Author: Reid Lemker | Date Created: 05/06/2025 | Date Updated: 07/02/2025

What this is

You can easily add a client's photo in HMIS by uploading a file or taking a fresh photo.

What you need to know

Uploading a photo is helpful if your agency would like a photo of a client to appear on their Community Card or in their HMIS profile.

Follow these steps

  1. Go to the Clients workspace, expand the Profile folder in the menu group, and select the Client Photo option:

  1. The Client Photo interface will open in its own window. You can either click Choose a File to upload a photo from your computer, or click the camera icon to take a live photo with the device you are currently using:

  1. If you get a security pop-up from your internet browser, click the option to Allow the system to access your computer's camera on every visit:

  1. A second window will appear, where you should see your system's camera view to take a picture. Click the blue button with camera icon to take the client's picture:


  1. Choose Use this image if you are happy with the photo, or choose Retake to try again:

  1. Once you have captured the client photo you want to use, click Save to close the window and save the profile image:

  1. You can now follow the instructions above to Create and Print a Scan Card ID that displays the client's photo.

If your uploading a photo, make sure it is orientated correctly before uploading it into HMIS!

When you are done

For help printing a community card, check out How to Print a Community Card

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