How to add a photo to a client record
Author: Reid Lemker | Date Created: 05/06/2025 | Date Updated: 07/02/2025
What this is
You can easily add a client's photo in HMIS by uploading a file or taking a fresh photo.
What you need to know
Uploading a photo is helpful if your agency would like a photo of a client to appear on their Community Card or in their HMIS profile.
Follow these steps
- Go to the Clients workspace, expand the Profile folder in the menu group, and select the Client Photo option:
- The Client Photo interface will open in its own window. You can either click Choose a File to upload a photo from your computer, or click the camera icon to take a live photo with the device you are currently using:
- If you get a security pop-up from your internet browser, click the option to Allow the system to access your computer's camera on every visit:
- A second window will appear, where you should see your system's camera view to take a picture. Click the blue button with camera icon to take the client's picture:
- Choose Use this image if you are happy with the photo, or choose Retake to try again:
- Once you have captured the client photo you want to use, click Save to close the window and save the profile image:
- You can now follow the instructions above to Create and Print a Scan Card ID that displays the client's photo.
If your uploading a photo, make sure it is orientated correctly before uploading it into HMIS!
When you are done
For help printing a community card, check out How to Print a Community Card