How to create a shelter bed reservation

Author: Betty | Date Created: September 22, 2025 | Date Updated: September 26, 2025

What this is

This article tells you how to create a shelter bed reservation for shelters who use facilities.

What you need to know

If you found an active shelter enrollment, you might not need to create a bed reservation.

  • If the client is enrolled in an extended-stay shelter: They usually don’t need a new reservation. It's a good idea to contact the shelter to confirm the client is returning.
  • If the client is enrolling in a night-by-night shelter: Check if they already have a matching reservation before making a new one.

Follow these steps

The client must have a enrollment in the shelter before you are able to create a bed reservation.

  1. On the Client Dashboard, click Housing Reservation.

  1. On the Housing Facilities form, find the row for the Shelter facility, click on the Reservation link:
  2. On the Housing Reservation form, complete the fields.

💥 NOTE: Shelter staff will assign the Room & Bed at a later time. Please DO NOT fill out those fields at this point in the Reservation process!

  1. Click the Save button in the bottom-right corner of the page to complete the reservation!

  1. If you are reserving spaces for a family, repeat the steps for each individual family member.

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