What resources are available to help me?
Date Created: October 22, 2025 | Date Updated: May 19, 2026
What this is
At Institute for Community Alliances (ICA), we are your HMIS data experts, and we are here to support you. To get the help you need, we have a variety of resources.
Self Service Resources
- Knowledge Base - A collection of resources that includes guides, tutorials, and answers to common questions to support you in entering and managing data accurately.
- Data Checkers - These tools help you quickly identify and correct missing or incorrect data in HMIS.
- Release Notes - Learn about new features, fixes and changes to HMIS and reports.
- Report Collection - ICA’s tool to help you find and understand HMIS reports.
- Moodle - Once you become an HMIS user, you have access to our on-line training platform, so you can refresh your learning at any time.
- MN HMIS Website - A place to find administrative documents, information about the HMIS Governing board and data collection forms.
Interactive Resources
- HMIS Helpdesk - If you prefer email, you can connect with our helpdesk team at MNHMIS@icalliances.org
- HMIS Troubleshooting Call - You can book a 15- or 30-minute virtual HMIS troubleshooting call with a Helpdesk team member.
- Webinars - These webinars include updates and changes to HMIS and reports, what is expected soon, and a chance to ask questions.
- Byte-Sized HMIS - Join HMIS Helpdesk Manager Betty Notto for Byte-Sized HMIS, our monthly 45-minute training and Q&A series. Each month, we dive into a fresh topic to help you navigate the system with confidence. Stay for the demo, bring your questions, and leave with the answers you need
- Virtual or in-person trainings - We’d like to visit you in-person or virtually to help meet you and your organization’s training needs.