What resources are available to help me?
Author: Betty | Date Created: October 22, 2025 | Date Updated:
What this is
At Institute for Community Alliances (ICA), we are your HMIS data experts, and we are here to support you. To get the help you need, we have a variety of resources.
Self Service Resources
- Knowledge Base - A collection of resources that includes guides, tutorials, and answers to common questions to support you in entering and managing data accurately.
- Data Checkers - These tools help you quickly identify and correct missing or incorrect data in HMIS.
- Release Notes - Learn about new features, fixes and changes to HMIS and reports.
- Report Collection - ICA’s tool to help you find and understand HMIS reports.
- Moodle - Once you become an HMIS user, you have access to our on-line training platform, so you can refresh your learning at any time.
- MN HMIS Website - A place to fin administrative documents, information about the HMIS Governing board and data collection forms.
Interactive Resources
- HMIS Helpdesk - If you prefer email, you can connect with our helpdesk team at MNHMIS@icalliances.org
- HMIS Troubleshooting Call - You can book a 15- or 30-minute virtual HMIS troubleshooting call with a Helpdesk team member.
- Webinars - These webinars include updates to changes to HMIS and reports, what is expected soon, and a chance to ask questions.
- Virtual or in-person trainings - We’d like to visit you in-person or virtually to help meet you and your organization’s training needs.